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Terms & Conditions

Welcome to Tender Bites! Please read our terms carefully before using our services.

By accessing or using our website and mobile application, you agree to the following terms and conditions. Please read them carefully before placing any orders.

1 Acceptance of Terms

By using our platform, you agree to comply with these Terms and Conditions, our Privacy Policy, and our Shipping & Return Policies. If you do not agree, please do not use our services.

2 Eligibility

To place an order, you must be:

  • At least 18 years of age, or using the platform under the supervision of a parent or guardian.
  • Providing accurate and complete information, including a valid delivery address and contact details.

3 Products

We specialize in delivering freshly packed chicken.

Product images are for representation only. Actual products may vary in appearance.

4 Order Confirmation & Cancellation

Orders are confirmed once payment is processed or Cash on Delivery is selected (if available).

You may cancel an order within 5 minutes of placing it. Post this time, cancellations may not be accepted due to perishable nature of the product.

5 Pricing & Payment

All prices are listed in Indian Rupees (INR).

We reserve the right to modify pricing at any time.

Payments can be made via UPI, debit/credit cards, or COD (if available).

6 Delivery

We offer same-day or next-day delivery in selected areas.

Delivery delays may occur due to factors beyond our control (weather, traffic, etc.).

Customers must be present at the selected delivery time; repeated missed deliveries may lead to suspension of service.

7 Returns & Refunds

Due to the perishable nature of our products, returns are not accepted.

Refunds may be issued only for damaged, spoiled, or missing items after proper verification.

8 User Conduct

You agree not to:

  • Misuse the platform or post false or misleading information.
  • Interfere with or disrupt the functionality of the website/app.

9 Intellectual Property

All content on Tender Bites (logos, images, text, etc.) is the property of Tender Bites and protected by copyright laws. Unauthorized use is strictly prohibited.

10 Limitation of Liability

Tender Bites shall not be held responsible for any indirect or incidental damages arising from use of the website or delay in delivery.

11 Modifications

We reserve the right to update or modify these terms at any time. Continued use of the platform implies acceptance of those changes.

Please contact us at: ๐Ÿ“งย [crmsaaras@gmail.com] ๐Ÿ“žย [9348022122] ๐Ÿ“ย [KHATA NO 154,PLOT NO 1856,MEHER PADA, GALI,JAIL LINE PADA,PATNAGARH, BOLANGIR, Orissa-767025] company name:- SAARAS GOURMET HOLDING

Contact Us

For questions or concerns about these terms, reach us at:

crmsaaras@gmail.com